Who we are

Our website address is: https://www.natalls.com.

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Natalls do use cookies on this website they have a 30 day expiration, and establish a user ‘session’ cookie. Session cookies are necessary to collate your transaction and are automatically deleted once you close your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social Media Widgets

The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.

Site tracking and Web Beacons

In order to help us develop the design and layout of the site to better meet the needs of our customers we use tracking software and web beacons to monitor client traffic patterns and site usage. This software does not enable us to capture any personally identifying information.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

How long we keep information

How long we keep information we collect about you depends on the type of information, as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Account information

We retain your account information for as long as your account is active and a reasonable period thereafter up to 10 years in case you decide to re-activate the Services.  We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to provide information that does not  identify you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyse personal characteristics about individuals.

Information you share on the Services

If your account is deactivated or disabled, some of your information and the content you have provided will be stored  in order to allow our team members to make use of the Services information.

For example, we continue to retain messages you sent to our team members that received them and continue to retain actions/content you provided.

Marketing information

If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your 365Tickets account, where applicable.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Who we share your data with

Natalls does not sell, trade, or rent your personal information to others. We never disclose information about a customer to any other person or organisation without a customer’s prior consent, save in the case of fraud or other criminal activity, to meet the requirements enforced by a Supplier, or in order to enforce the legal rights of Natalls. For the avoidance of doubt, Natalls reserves the right to pass your information on to third party PCI organisations in the interests of protecting you and/or ourselves against the potential fraudulent use of a credit card, or other fraudulent act, or if acting on your behalf in pursuance of a complaint with one of our Suppliers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any further questions or wish to raise a complaint about our privacy policy or its implementation, please contact us using the details on our website. Please reference Data Protection Complaint in the Subject.

Natalls is committed to protecting your privacy and takes its responsibilities regarding the security of client information and client confidentiality very seriously. This policy explains how Natalls use client information and how we protect your privacy.

Natalls reserve the right to change our Privacy Policy at any time.

Changes in our Privacy Policy will be posted on this page.

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